How can we help?
Answers about features, data and Pro. And if something doesn’t work: write to us – a person will reply.
How do I sign in?
With Apple, Google or your email address. With email you receive a confirmation code.
I can’t see my old entries.
Sign in with the same account as before. Your entries, recipes and purchases belong to that account. If something is missing, write to us.
How do I connect Apple Health or Health Connect?
Profile → Devices and apps. You choose per data type what myfoody may read and can end the connection at any time.
How do I cancel Pro?
On iPhone under Settings → Apple ID → Subscriptions, on Android in the Play Store under Payments and subscriptions. In the app, Profile → Manage subscription takes you straight there.
My alarm didn’t ring.
Smart Alarm uses your system’s alarm function. Check that alarms and notifications are allowed for myfoody and that a Focus mode isn’t silencing it. Please don’t rely on an alarm alone for important appointments.
How do I export or delete my data?
Profile → Account: export data or delete account. Without the app, use the “Delete account” page.